TLDR
- Victoria’s gambling regulator plans to expand its use of AI, data, and predictive analysis to spot gambling risks earlier
- The Victorian Gambling and Casino Control Commission released a new 3-year plan called Strategy 2029
- New online gambling products and payment methods are making oversight harder across multiple channels
- The regulator expects to see benefits from tech investments starting in fiscal 2027-28
- Resources will be directed toward communities and groups facing higher levels of gambling harm
Victoria’s gambling regulator has announced plans to increase its use of artificial intelligence, data, and predictive analysis. The goal is to catch gambling-related risks earlier than before.
The Victorian Gambling and Casino Control Commission shared the plan through a new document called Strategy 2029. It covers the next three years of the regulator’s work.
The commission said gambling technology and products are changing fast. This new strategy is meant to help it keep pace with those changes.
New Products Create Regulatory Challenges
The regulator pointed to new online products, promotions, and payment options as a growing challenge. These tools make gambling easier to access for customers.
At the same time, they make it harder for regulators to track activity. Gambling now happens across many different channels and platforms.
The commission said advances in data, analytics, and identity technology offer a chance to improve oversight. But it also warned these tools bring new risks around cybersecurity, privacy, and data handling.
Technology At The Centre Of Oversight
VGCCC chief executive Suzy Neilan said gambling companies are using more advanced technology to attract and keep customers. She said the regulator needs to match that shift.
The commission plans to use technology, data, research, and intelligence together. The aim is to detect problems early and act on them quickly.
The regulator has also been working with other agencies and industry groups. It said better collaboration will help it spot risks and respond faster.
This approach is designed to keep the regulator ahead of new trends and products. The strategy also focuses on using intelligence to guide where resources go.
The commission is not applying one single approach across the whole market. Instead, it plans to focus more resources on communities and groups facing higher rates of gambling harm.
Benefits Expected From 2027-28
The VGCCC said it expects to start seeing results from its tech and AI investments during fiscal 2027-28. These investments are tied to earlier work on systems and data collection.
The commission said these tools should support harm minimization efforts. They are also meant to help prevent criminal influence in the gambling sector.
By fiscal 2028-29, the regulator expects improved data collection and predictive tools to help it spot risks sooner. These systems should also help target harm reduction efforts more precisely.
The commission said reducing regulatory red tape is another goal tied to these investments. It expects the changes to make oversight more efficient over time.
Harm Minimization Remains Central
The VGCCC said gambling carries inherent risk, and reducing harm to the public remains central to its work. The new strategy places early risk detection at the core of its plans.
Neilan said the commission will keep adjusting its methods as gambling technology and products continue to change. The plan is meant to guide that ongoing shift.
Strategy 2029 sets the direction for the regulator’s work over the next three years. The commission said its investment in AI, data, and predictive analysis will guide how it responds to a changing gambling market going forward.
